Frequently Asked Questions
Find your answers here. If you don’t find it here, please contact us.
Security & Privacy
Yes. The platform uses two-factor authentication and encrypted cloud storage so your content and account stay protected at all times.
Only you. Your uploads are private to your account and are never shared or used without your permission.
Subtitles & Captions
Absolutely! You can customize font, size, position and colour of subtitles for each sequence of the clip to match your brand.
Yes. Subtitles are auto-generated and time-synced, and you can manually adjust any word or timing for a perfect match.
Video & Editing
All major video formats are supported, including mp4, mkv, mov and webm. Upload any file you have and edit it instantly.
You can edit videos of any length, but the AI is optimised for turning long-form content into short, share-ready clips.
Yes. Every edit shows an instant preview so you can fine-tune the exact start and end of each clip before you export.
Getting Started
Not at all. The platform is designed for creators of every level. If you can upload a video, you can create clips.
Import a video from your device or a URL, let the AI detect the best moments, trim to taste, add subtitles, and download. The whole flow takes minutes.
Yes. You can start on a free plan and upgrade any time from your dashboard as your needs grow.
Account & Billing
Plans are billed monthly or yearly. You can switch, upgrade or cancel at any time from your account — there are no cancellation fees.
Yes. You can cancel whenever you like and keep access until the end of your current billing period. We never charge cancellation fees.
Still need help?
Our support team is here for you. Reach out and we’ll get back to you quickly.
Contact Support